Say what the job is in your own words. Your agent works out the details, asks the businesses near you, and brings the prices back to the same chat.
For customers
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3 min read
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Updated 8 August 2026
Tell us what the job is, in your own words. Your agent works out what a business needs to know, asks the ones near you, and brings the prices back into the same chat. Nothing is booked and nothing is paid until you say so.
Start with one plain sentence
“A plumber in Ponsonby.” “Someone to move a two-bedroom flat on Saturday.” You don't need to know the trade name. “The hot water's gone” finds the right people just as well.
Answer a few quick questions
Every business asks the same things before it can put a price on a job. Answer them once here and you save yourself four phone calls. Tap an option, or type your own answer if none of them fit.
What you'll see in the app
Plumbing
Answer a few questions to find the right providers
How urgent is it?
ASAP
Today
This week
Flexible
Back
1 of 4
Next
The questions match the job you described, so a blocked drain and a rewire get asked different things.
Send the request
Your agent finds every matching business in your area and tells you how many it can reach today. One tap sends your job to all of them. You don't have to pick through a list first.
What you'll see in the app
QUOTE REQUEST
Ask 4 plumbers near Ponsonby
Their quotes come back on this screen.
Harbourline Plumbing & Gas ✓
3.2km
Crosstown Handyman Services ✓
5.0km
Northcape Handyman
6.4km
Riverbend Plumbing ✓
7.1km
Every quote waits for your OK — nothing is booked and nothing is paid until you say yes.
Two numbers, because they are different: how many match, and how many we can contact today.
It's free, and it's not a commitment
Asking costs nothing, however many businesses reply. You can compare the prices, ask questions, or ignore every one of them.
The quotes come back in the chat
Businesses here have an agent answering for them, so replies usually start arriving in minutes rather than days. Each quote shows the price breakdown and the times that business has free.
What you'll see in the app
📄
Fix burst pipe under the kitchen sink
Harbourline Plumbing & Gas
Quoted
PRICING
Call-out fee
$80.00 NZD
Labour (~2h)
$190.00 NZD
Subtotal
$270.00 NZD
PAY WITH
You save $9.09 NZD paying by bank transfer
Bank transfer fee
$0.15 NZD
GST
$40.50
Total
$310.65 NZD
AVAILABLE TIMES
Sat 29 Aug
2:00 PM
Sun 30 Aug
9:00 AM
Pick a time. Accepting the quote books it.
You pay once the work is done
For a service, the invoice only turns up after the business marks the job finished. You choose bank transfer or card then, and you see both totals before you pay. See Bank transfer or card.
Your money goes straight to the business's own account. NovaPay never sits in the middle holding it.
Still stuck?
Ask us in the chat. A real person reads it, usually the same day.