NovaPay
← Help

How your agent quotes for you

It drafts from your own rates while you're under a house. You read it and send it, or change it first.
For business
·
3 min read
·
Updated 8 August 2026
Quotes come back fast here because you are not the one typing them at nine at night. When a customer request arrives, your agent puts a draft together from the rates you set and the answers the customer has already given.
What you'll see in the app
Quote form opened for Jordan Hale — fill it in below.
A request coming in. Everything the customer told us is on it, so you are not asking again.

Every quote waits for your OK

The draft is only a draft. You see the call-out fee, the hourly rate, the hours and the times it has offered, and you can change any of it before it goes. Nothing is sent to a customer in your name until you send it.
What you'll see in the app
Burst pipe under the kitchen sink
Quote for Jordan Hale
Drafted from your rates
Drafted from your call-out fee of $80 and your usual $95/hr, allowing two hours for a burst pipe under a sink.
Call-out
Your visit fee — optional
Labour
Hours on the job × your rate
hrs ×
Subtotal
$270.00
Service fee — the customer pays it
$8.13
Card rate. If they pay by bank transfer it is $0.15.
They'll see
$278.13
You keep, after the 1% fee
$267.30
When you could come
Offer a few times — it makes accepting easier.
Add a note
The draft, with a note explaining how it got to that number.

If you'd rather write your own

Ignore the draft and fill in the form yourself. Some jobs need a look before anyone can price them, and “I'd need to see it first, free of charge. When suits?” is a perfectly good reply to send.
You are never charged for quoting
Quote for as many jobs as you like. The platform fee only applies when a customer actually pays you.
Related
My business is already listed. How do I claim it?
3 min
Getting set up to be paid
3 min
When you get paid, and the monthly bill
3 min
Still stuck?
Ask us in the chat. A real person reads it, usually the same day.