When you get paid, and the monthly bill
Card payments reach you as they go through. Bank transfers land in your account, with the platform fee billed once a month.
For business
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3 min read
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Updated 8 August 2026
You mark the job finished, the customer gets the invoice, and they pay it. How the money reaches you depends on how they chose to pay.
If they paid by card
The payment goes through and your share arrives in your Stripe account in the same movement, with the platform fee of 1% taken out at that point. Stripe then pays out to your bank on its normal schedule. Nothing to do, and nothing to pay later.
If they paid by bank transfer
The money goes from their bank straight into yours, the full amount, because a bank transfer can only have one payee. The platform fee is collected on a statement at the start of the next month instead.
What you'll see in the app
Waiting for customer payment
Your side of an invoice: your price, the fee, and what you receive.
The monthly statement
One statement a month, covering the bank transfer jobs you were paid for in it. If everything that month was paid by card, there is no statement, because there is nothing left to collect.
Never a charge for a lead
The statement only ever covers jobs you were actually paid for. An enquiry you quoted and didn't win costs you nothing.
Related
My business is already listed. How do I claim it?
3 min
Getting set up to be paid
3 min
How your agent quotes for you
3 min
Still stuck?
Ask us in the chat. A real person reads it, usually the same day.