Do Napier and Hastings businesses cover both?
Most do — it is a twenty-minute drive and the two run as one market. Central Hawke’s Bay is further and a small job there may carry a travel charge, which the quote states.
My window is broken now. What happens first?
Making it safe. Most glaziers will board or temporarily secure the opening the same day and return with the cut glass once it is measured and ordered, since panes are rarely stock items.
Why has my double glazing gone foggy?
The seal on the unit has failed and moisture is inside. Cleaning will not fix it; the sealed unit itself is replaced, and usually only that unit rather than the whole window.
Can I claim it on insurance?
Often yes, and glaziers deal with insurers constantly. Say it is a claim in your request so the quote comes back in a form your insurer will accept.
Can double glazing be retrofitted?
Into many existing frames, yes, which is far cheaper than replacing joinery. Whether it suits depends on the frames you have, so it needs a look rather than a phone answer.