How far will an Auckland business actually travel?
Most work a patch rather than the region. Plenty of North Shore businesses will not cross the bridge for a two-hour job, and nobody in Pukekohe is driving to Warkworth for one. NovaPay asks businesses near you first, and any travel or call-out fee is stated in the quote rather than found on the invoice.
Can I get someone the same week in Auckland?
Usually, for the smaller jobs. How urgent it is goes out with the request, so a business with nothing free that week can say so instead of leaving you waiting on a callback.
My window is broken now. What happens first?
Making it safe. Most glaziers will board or temporarily secure the opening the same day and return with the cut glass once it is measured and ordered, since panes are rarely stock items.
Why has my double glazing gone foggy?
The seal on the unit has failed and moisture is inside. Cleaning will not fix it; the sealed unit itself is replaced, and usually only that unit rather than the whole window.
Can I claim it on insurance?
Often yes, and glaziers deal with insurers constantly. Say it is a claim in your request so the quote comes back in a form your insurer will accept.
Can double glazing be retrofitted?
Into many existing frames, yes, which is far cheaper than replacing joinery. Whether it suits depends on the frames you have, so it needs a look rather than a phone answer.