Does a Wellington business cover the Hutt and Kapiti?
Many do, but the further ends of the region carry travel time and it shows in the quote. NovaPay asks businesses covering your end first — the Kapiti Coast in particular is served by its own trades rather than by the city.
Why do Wellington quotes ask about access and steps?
Because they are most of the labour. Carrying materials up sixty steps or working off a boundary with no parking is genuinely a different job to the same work on a flat Hamilton section, and a quote that ignores it is the one that gets revised on the day.
Remedial or relaxation?
Remedial targets a specific problem and can be uncomfortable in places; relaxation is what most people picture. Therapists often do both but usually lean one way, so say which you want.
Can I claim it?
Some health insurers cover remedial massage from a qualified therapist, and ACC may cover it as part of an injury treatment plan. Ask what qualification the therapist holds, since that is usually what determines it.
How long should a session be?
Thirty minutes suits one area such as neck and shoulders; an hour is the usual full body. For a specific injury, a longer first session is often better value because assessment takes some of it.
Should it hurt?
Deep work can be uncomfortable but should not be something you have to endure silently. Say so during the session. A good therapist adjusts rather than pushing on.