Does an Invercargill business come out to Te Anau?
For a bigger job, often; for an hour's work, seldom, and travel is charged when they do. Te Anau has its own trades and NovaPay asks them first when that is where the job is.
What if my flight is delayed?
Most operators track the flight and adjust, which is the main advantage over a taxi booked for a time. Give the flight number rather than a time so they can.
Is the price fixed?
For a booked transfer it usually is, agreed before the day. Ask whether waiting time, tolls and after-hours are included, since those are the common extras.
Can they take a group with luggage?
Yes, but the vehicle has to be matched to it. Say how many people and how many bags, because six adults with ski gear is a different booking from six adults with cabin bags.
Do they have child seats?
Many do, and New Zealand law requires appropriate restraints for young children. Ask for them when booking rather than on the day, and say the ages.