How far will an Auckland business actually travel?
Most work a patch rather than the region. Plenty of North Shore businesses will not cross the bridge for a two-hour job, and nobody in Pukekohe is driving to Warkworth for one. NovaPay asks businesses near you first, and any travel or call-out fee is stated in the quote rather than found on the invoice.
Can I get someone the same week in Auckland?
Usually, for the smaller jobs. How urgent it is goes out with the request, so a business with nothing free that week can say so instead of leaving you waiting on a callback.
What if my flight is delayed?
Most operators track the flight and adjust, which is the main advantage over a taxi booked for a time. Give the flight number rather than a time so they can.
Is the price fixed?
For a booked transfer it usually is, agreed before the day. Ask whether waiting time, tolls and after-hours are included, since those are the common extras.
Can they take a group with luggage?
Yes, but the vehicle has to be matched to it. Say how many people and how many bags, because six adults with ski gear is a different booking from six adults with cabin bags.
Do they have child seats?
Many do, and New Zealand law requires appropriate restraints for young children. Ask for them when booking rather than on the day, and say the ages.