How far will an Auckland business actually travel?
Most work a patch rather than the region. Plenty of North Shore businesses will not cross the bridge for a two-hour job, and nobody in Pukekohe is driving to Warkworth for one. NovaPay asks businesses near you first, and any travel or call-out fee is stated in the quote rather than found on the invoice.
Can I get someone the same week in Auckland?
Usually, for the smaller jobs. How urgent it is goes out with the request, so a business with nothing free that week can say so instead of leaving you waiting on a callback.
What is included in an end of tenancy clean?
Generally oven, range hood, inside cupboards, windows, skirtings and bathrooms to a standard that will pass an inspection. Carpet cleaning is often quoted separately, so check whether your tenancy agreement requires it.
Do cleaners bring their own products?
Most do, and it is worth confirming in the quote. If anyone in the house needs fragrance-free or low-allergen products, say so in the request and it goes to them with everything else.
Can I book the same cleaner every week?
Yes, and most people do. Ask for a recurring booking in your request and the quotes you get back will be priced for regular work, which is usually cheaper per visit than one-offs.
Do I need to be home?
Not usually, once you have agreed access arrangements. That is worth settling in writing before the first clean rather than on the day.