How far will an Auckland business actually travel?
Most work a patch rather than the region. Plenty of North Shore businesses will not cross the bridge for a two-hour job, and nobody in Pukekohe is driving to Warkworth for one. NovaPay asks businesses near you first, and any travel or call-out fee is stated in the quote rather than found on the invoice.
Can I get someone the same week in Auckland?
Usually, for the smaller jobs. How urgent it is goes out with the request, so a business with nothing free that week can say so instead of leaving you waiting on a callback.
How fast can I get a plumber?
It depends on the job and your area. Urgent work such as a burst pipe usually gets a response fastest, because plumbers keep space in the day for it. Say in your request that it is urgent and that goes to them with everything else.
Is an emergency plumber more expensive?
Yes. After-hours, weekend and public holiday callouts usually carry a higher rate or a larger callout fee. Any quote you get through NovaPay states it before you accept.
Do I have to pay to get quotes?
No. NovaPay is free for customers. You pay the plumber for the work, through NovaPay, and only once you have accepted their price.
Can a plumber do gasfitting too?
Often, but not always. Gasfitting is separately certified in New Zealand. Mention gas in your request and NovaPay only asks tradespeople who do that work.