How far will an Auckland business actually travel?
Most work a patch rather than the region. Plenty of North Shore businesses will not cross the bridge for a two-hour job, and nobody in Pukekohe is driving to Warkworth for one. NovaPay asks businesses near you first, and any travel or call-out fee is stated in the quote rather than found on the invoice.
Can I get someone the same week in Auckland?
Usually, for the smaller jobs. How urgent it is goes out with the request, so a business with nothing free that week can say so instead of leaving you waiting on a callback.
Who is allowed to give immigration advice?
In New Zealand, a licensed immigration adviser or an exempt person such as a lawyer. Licences are searchable on the Immigration Advisers Authority register, and it is entirely reasonable to check before engaging anyone.
How are fees charged?
Commonly a fixed fee per application, sometimes staged, and always separate from Immigration New Zealand's own fees and levies. Ask for both numbers so you know the total.
Can they guarantee a visa?
No, and anyone who does is telling you something they cannot know. What a good adviser offers is an honest read on your chances and a properly prepared application.
What if my application was declined?
There are reconsideration and appeal routes with strict time limits, which is why this is the situation where advice earliest is worth most. Say it has been declined and when, in your request.