Does a Wellington business cover the Hutt and Kapiti?
Many do, but the further ends of the region carry travel time and it shows in the quote. NovaPay asks businesses covering your end first — the Kapiti Coast in particular is served by its own trades rather than by the city.
Why do Wellington quotes ask about access and steps?
Because they are most of the labour. Carrying materials up sixty steps or working off a boundary with no parking is genuinely a different job to the same work on a flat Hamilton section, and a quote that ignores it is the one that gets revised on the day.
What does property management cost?
Commonly a percentage of rent collected plus a letting fee when a new tenant is found, and sometimes charges for inspections or paperwork. Ask for the annual total on your rent rather than the headline percentage.
What are the Healthy Homes standards?
New Zealand rules covering heating, insulation, ventilation, moisture and draught stopping in rental properties, with compliance deadlines and required statements in the tenancy agreement. Ask whether the manager assesses and arranges the work.
Who chooses the tenant?
Usually the manager recommends and you decide, but the split varies. Ask what vetting they do, because that process is most of the value.
What happens when something breaks?
Most managers have a spend limit they can authorise without asking you, and the size of it matters. Too low and everything waits for you; too high and you find out afterwards.