Do Wellington businesses come over the hill?
Some will for a big job and few will for a small one — the Remutaka road is the reason. NovaPay treats the Wairarapa as its own area rather than assuming a Wellington business covers it, so you are asking people who actually work there.
I have broken down right now. What should I do?
Get somewhere safe first, and if you are on a motorway or in a dangerous spot, call your roadside service or 111 rather than waiting on quotes. This page is for arranged tows.
How is towing priced?
Usually a hook-up fee plus a per kilometre rate, with more for after hours, motorways and vehicles that will not roll. Ask for both parts rather than one total.
Does my insurance cover it?
After an accident, often yes, and your insurer may want to choose the yard. Check before agreeing to a tow to a particular workshop, since moving it twice is at your cost.
Can they move a car that has not run for years?
Yes, though a vehicle that will not roll or steer needs different equipment. Say what condition it is in and whether the wheels turn, because it changes which truck is sent.