How far will an Auckland business actually travel?
Most work a patch rather than the region. Plenty of North Shore businesses will not cross the bridge for a two-hour job, and nobody in Pukekohe is driving to Warkworth for one. NovaPay asks businesses near you first, and any travel or call-out fee is stated in the quote rather than found on the invoice.
Can I get someone the same week in Auckland?
Usually, for the smaller jobs. How urgent it is goes out with the request, so a business with nothing free that week can say so instead of leaving you waiting on a callback.
Is waterproofing included?
It should be for a shower or wet area, and it is the single most common difference between two bathroom quotes. In New Zealand it must meet the building code, so ask who is doing it and what certification you get.
Can new tiles go over old ones?
Sometimes on a floor if the existing tiles are sound and the height increase works, but rarely in a wet area where the waterproofing underneath is the point. A tiler will tell you after seeing it.
Who supplies the tiles?
Usually you, and it is worth confirming. Order around ten percent extra for cuts and breakages, because matching a batch later is often impossible.
How long will the bathroom be out of use?
Commonly several days once waterproofing cure times and grouting are counted, and longer as part of a full renovation. Ask for the days it is unusable, not just the days someone is on site.